communication for the real world

Measuring quality: Presentation and tool for you to use

Here are the files from the webinar I delivered on Tuesday 22 March 2011, Measuring the Quality of your Documentation.

Download [PowerPoint 2007] presentation file [1.6M]

Download [Excel 2007] quality-tool file [19k]

If you want to, you can read the talk that I gave when I showed the slides.

The webinar was made possible through the support of the STC Europe SIG and the STC France chapter, and with the corporate sponsorship of UTC Fire & Security.

Thanks to the organizers, to our corporate sponsor, and to everyone who participated.

Special thanks to those who gave me advice as I prepared the tool: the brainy shakytweets, the incomparable dfarb, the scintillating finiteattention, and the endlessly knowledgeable ellispratt. If I have forgotten you, I have not forgotten you. You know who you are.

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